Inquiries are generally answered within 1 Business Day.
Due to the holiday season we have experienced an influx in volume of customer inquiries. In order to minimize wait times and maximize efficiency we respectfully request our valued customers to submit one inquiry via one platform. Rest assured, we are working around the clock to address and resolve all inquiries in the order they are received.
Due to high call volume, our phone lines are temporarily disabled. Live chat is available Monday - Friday, 9AM - 6PM PST. Agents are standing by, ready to help answer any questions you may have.
If your inquiry is regarding an already existing or pending order, for the fastest resolution time, please provide your Order # and as much information about your order as you can. We strongly encourage you to visit our FAQ page to see if your question is commonly asked so it can further increase our response rates on more specific questions. Thank you for your cooperation and understanding!
E-mail us ! – E-mails are answered in the order in which they are received.
14350 Cherokee Pl
80141 Napoli, NA Italy